Deposits and payments:

A 25% non-refundable deposit with a minimum of €395 per person is required to secure the reservation. A reservation is not considered confirmed until a deposit is received. Final payment must be received at least 50 days prior to arrival date. Payments are accepted by credit card (MasterCard,
Visa) and bank transfer.
Exceptions: For itineraries that include private villas, private yacht charters, special room types and/or early bird or special rates/special offers, an additional non-refundable deposit and payment policy applies. For air and Ferry reservations based on published fares, full payment is required at the time of confirmation of service

Modification and Cancellation Policy:

Cancellation fees for land packages including Hotels
₪ 46+ days prior to departure: Non-refundable deposit will be used as a travel voucher, less applicable fees, valid for 12 months
₪ 44 – 30 days prior to departure: 50% of total tour price
₪ Within 29 days prior to arrival: 100% of the total tour price
₪ No refunds will be given for no-shows, early departures, or services not used
₪ Refund requests must be made in writing and will be processed within 60 days

Exceptions: Cancellation fees for travel for private villas, private yacht charters, special room types and/or early bird or special rates/special offers are subject to alternative change and cancellation policies. You will be notified in writing of any differing policies and conditions. Agreement to this form includes agreement to these additional terms and conditions when submitted in writing. An additional or different contract may be required

-Important –
₪ Cancellations of air reservations are subject to the terms and conditions established by the airlines and are independent of White Cube Travel.
₪ A change fee of €25.00 – €50.00 will apply for changes or modifications to the itinerary once on file.
₪ Once the trip has begun, any changes or cancellations will be at the expense of the traveller.

Rates and Taxes:

All rates are subject to change until the itinerary is deposited. White Cube Travel reserves the right to correct any errors in pricing. Air &Ferry Fares are not guaranteed until the ticket is deposited and paid in full

Holidays:

During local or national holidays abroad, certain facilities such as museums, sightseeing tours and shopping may be limited or changed.

Flight/Ferry Changes and Delays:

White Cube Travel is not responsible for changes or delays to flights or ferries as this is an inherent risk in travel. Travellers may hold the respective airline or ferry company responsible for such circumstances. In the event of a delay, the respective airline or ferry company will decide on the course of action and amenities/compensation, if any.

Hotels:

Hotel accommodations will be provided according to the itinerary. King or queen bedded rooms are provided in most situations. Accommodation and bed arrangements for our customized trips will vary subject to availability. If a requested hotel is not available, an alternative option in an equivalent category will be provided

Travel Insurance:

White Cube Travel strongly recommends that you purchase comprehensive travel insurance to protect your investment. White Cube Travel is not responsible or liable for loss, damage or theft of luggage or personal belongings, or for personal injury, accident, illness, disappointment or frustrations while on tour, nor is White Cube Travel responsible for any interruption of travel due to weather or other unforeseen circumstances

Force Majeure:

Except where otherwise stated in these terms and conditions neither we or our suppliers are liable for any loss, damage, compensation or refund, cancellation or expense you suffer or incur or we are unable to perform our contractual obligations as a result of any event of ‘force majeure’. In these terms and conditions ‘force majeure’ means any event which we or our supplier could not, even with all due care, foresee or avoid. Such events include, but are not limited to, war or threat of war, civil strife, terrorist activity, industrial dispute, strikes, natural or man-made disaster, fire, public health issues, adverse weather conditions and all similar events outside of our or our suppliers’ control.

Travel documents and identification:

All participants are required to carry a valid passport and visa (if required). Failure to obtain valid travel documents does not entitle the passenger to cancellation or refund. Passengers are responsible for obtaining the required travel documents. Passengers are responsible for ensuring that the names listed on the itinerary and other travel documents exactly match the first, middle and last name in their passport

Complaints:

White Cube Travel does the utmost to keep all travelers satisfied, but in the event that you are not entirely satisfied with the service offered, you should notify any complaint to our office as soon as possible by calling or emailing and communicating to us the details of your compliant. We shall use all reasonable efforts to rectify the complaint as quickly as possible. If the problem cannot be resolved during the trip period, you
should contact us in writing within 15 days of returning from trip

Responsibility:

White Cube Travel MIKE (White Cube Travel) and/or its subsidiaries and agents act only as an agent for the hotels, villas, apartments, restaurants, airlines, train and bus companies, ship lines, owners or contractors providing accommodations, transportation providers, or other service providers (“suppliers”). By acceptance of any White Cube Travel trip confirmation, receipts, or tickets, the White cube Travel client agrees that White Cube travel assumes no liability for any loss, injury or damage to a person or property, or otherwise any connection with any accommodations, transportation, or other service, resulting directly or indirectly from any acts of cotravelers, suppliers, nature, or dangers, delays, cancellations, and incidents related to the sea or weather conditions, health related problems before, after, or during the tour, fire, breakdown in machinery or equipment, acts of government or other authorities, de jure or de facto, wars, whether declared or not, hostilities, civil disturbances, terrorist attacks, strikes, bank holidays, capital controls, riots, thefts, pilferage, epidemics, pandemics, quarantines, medical or custom regulations, defaults, delays or cancellations or changes in itinerary or schedules, or from any causes beyond the control of White Cube Travel or for loss or damage resulting from insufficient, or improperly issued passports, visas or other documents, and that White cube Travel assumes no liability sustained or incurred by a White Cube Travel client as a result of any foreign causes and is not liable for defaults or breach of contract of those persons, suppliers, or companies not directly under the control of White Cube Travel . White Cube Travel reserves the right to substitute hotels or villas or apartments or cruise lines with best available alternatives and make any changes in the itinerary where deemed necessary or caused by airline or ferry schedules, or other reasons. By embarking on his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected.

WHITE CUBE TRAVEL
TRAVEL AGENCY SINGLE MEMBER PRIVATE COMPANY(SMPC)
GEMI No: 167963103000
VAT : 802003085
METAMORFOSEOS 85 PC17674 KALLITHEA

Acknowledgment / Approval:
Payment of deposit or full payment shall be regarded as consent by the traveler to the above conditions

At White Cube Travel, accessible at www.wct.davidbromoiras.gr, one of our main priorities is the privacy of our visitors. This Privacy Policy document is designed to help you understand how we collect, use and safeguard the information you provide to us.

1. Agreement

By accessing our website, you you accept our Privacy Policy and agree to its Terms and Conditions

2. Information collected

Information collected automatically

By visiting our Website, our servers automatically collect information provided by your browser. This data may include information such as your IP address (a unique identifier allocated to your computer for your connection to the internet)

  • your computer device details (PC, tablet, smartphone, watch etc.)
  • the make and version of web browser (e.g. Internet Explorer, Firefox, Safari, Opera, Chrome) you are using
  • your operating system (e.g. Windows, Windows Phone, OSX, iOS, Android, Linux etc)
  • your time-zone
  • any web-page you came from, identified as the referrer web page address by your web browser
  • cookies
  • page response times
  • download error
  • pages and parts of pages you visit
  • usage you make of our website, including enquiries and searches undertaken, and registrations for accounts, forums etc.
  • services and products, you viewed

and other non-personal information.

Privacy of children

The Website does not knowingly collect or solicit information from anyone under the age of 13, or allow anyone under the age of 13 to sign up for the Service. In the event that we learn that we have gathered personal information from anyone under the age of 13 without the consent of a parent or guardian, we will delete that information as soon as possible. If you have reason to believe we have collected such information, please contact us at info@wct.davidbromoiras.gr

Data concerning you as an individual at the inquiry stage

We may collect the following:

  • Name
  • Country of Origin
  • Telephone
  • E-Mail
  • Any other information provided to us by or in relation to you which concern you as an individual

Data concerning you as an individual when Booking an Itinerary

We may collect the following on top of the above section’s data elements:

  • Age
  • Gender
  • Address
  • Mobile
  • Fax
  • Proofs of identity such as copies of passports
  • Card and other Payment Details, and Financial Information
  • Health information relevant to your planned travel and travel insurances held

Business Related Information

If you are an individual associated with a business or other organisation that is our customer, then your personal data may include the following information that we link to you:

  • business or organisation details (such as name, address, telephone numbers, IATA/CLIA/TRUE/ARC numbers, consortia affiliations, payment arrangements, financial information, etc.),
  • your relationship with that business or organisation (such as owner, partner, director, shareholder, employee, or agent), and
  • your contact details within that business (such as work address, work telephone and mobile numbers, work fax number, and work e-mail address).

3. Use and sharing of information

We do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent, except as otherwise stated in this Privacy Policy. We do share Personal Information with vendors who are performing services for the Company.

We may share Personal Information with outside parties if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to meet any applicable legal process or enforceable governmental request.

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns on the Site. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our discretion.

In the event we undergo a business transaction, your Personal Information may be among the assets transferred. You acknowledge and agree that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. We recommend that you check the Website periodically to stay updated on how your information is used.

4. Protection measures

We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password. We further protect your information from potential security breaches by implementing certain technological security measures. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. By using our Service, you acknowledge that you understand and agree to assume these risks.

User rights regarding the use of personal information

You have the right at any time to prevent us from contacting you for marketing purposes.  When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email.

Link to other Websites

As part of the Service, we may provide links to other websites or applications that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Site and the Service. We encourage you to read the privacy terms of other websites before proceeding to use them.

5. Changes and amendments

We reserve the right to change this policy and our Terms of Use at any time. We will notify our Privacy Policy changes by sending you an email to the contact information you have provided. Please check periodically the Website for updates.

6. Cookies

www.wct.davidbromoiras.gr Website and Services may use third-party analytics tools that uses ‘cookies’. The information is used to improve the users’ experience and monitor the Website and Services performance.

7. Contact

In case of any questions or concerns regarding this Policy or the practices of this Website, we encourage you to contact us at:

WHITE CUBE TRAVEL
TRAVEL AGENCY SINGLE MEMBER PRIVATE COMPANY(SMPC)

METAMORFOSEOS 85 PC17674 KALLITHEA

+30 698 41 41 001

info@whotecubetravel,com

Last updated on 01/01/2023